Do you work with rounds?

If you are active in the guarding industry the answer is most likely yes. Regardless if you use check point sticks or you’ve embraced mobile technology, you still have to start and finish your rounds.

Your guards have to perform, among other things, several rounds a day and this can and should be an automated process with real-time performance monitoring. This helps you become more efficient and able to respond to your client’s needs.

rounds management part of SoloAdvanceMore and more companies are now looking to get real-time data from the field – in most cases you would want to know what is happening with your employees.

Are they OK? Have they started their rounds? Are there any incidents to report? Are they late?

All these questions can be easily answered with our workforce solution that uses mobile technology to provide real-time data reporting. This gives you choice and flexibility when it comes to your mobile workforce operations.

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Systems for Mobile Cleaners

Solutions to monitor your mobile cleaner teams - Mobile-e-SolutionsDo you face the challenges of managing your mobile cleaner teams and all the processes and paperwork needed to keep track of everything and does this drive you mad?

Well, we have the perfect combination of experience and technology to help you streamline it all, whether you are looking for simple proof of attendance or need a complete system for facilities management.

Delighted to introduce you to Mobile-e-Solutions Ltd to you.

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New shopping centre clients for AM Support Services

Paul Nelson & John Shaw from AM Support Services

It has been a great experience working with AM Support Services to help them implement their latest successes in the North East of England. Six prestigious shopping centres went live during April in East Yorkshire and Northumberland and our SoloAdvance product was an integral part of the installation.

AM Support Services provide a facilities management solution for their clients that involves security patrols, cleaning services and washroom services. The standard deployment of SoloAdvance allows AM Support Services staff to record shift patterns, patrols and incidents as well as providing both passive and panic lone worker protection. (more…)

Low Cost Attendance monitoring

Low Cost proof of attendance - Mobile-e-SolutionsFor smaller businesses (and budgets) we provide a land line telephone based proof of attendance solution.

Working with our technology partners HT Projects, we can now offer a simple, low cost, proof of attendance system that utilises your client’s existing land-line based phones and free phone numbers to give proof of when staff visit a customer site – all at NO COST to your client.

Simply put, your staff member arrives at a client’s site and uses a (previously registered) client phone to dial one of our free phone numbers, enters their unique PIN number and this registers their arrival. In a similar manner the staff member can dial the same number to register their departure from the client. Because we use free phone numbers there is no cost to your clients. (more…)

Event Planning – SoloEvent

SoloEvent - Event management solutions for planners. Mobile-e-SolutionsThe planning and allocation of staff for events can be a time consuming and frustrating experience. Lots of spreadsheets matching staff skill sets to the requirments of the event, the exchange of emails, SMS texts and phone calls to use staff all lead to a stressful operation.

Working in conjunction wth HT Projects we now have a solution, SoloEvent that takes away the headache from event planning.

This solution works with your staff’s existing mobile phones, so no need for specialised phones!

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New – Job Maintenance System

Mobile-e-Solutions is proud to announce the launch of our new Jobs Maintenance system.

Computer service engineer in server roomWe have teamed up with HT Projects Ltd (a Chorley based software development company) to provide a complete Jobs Maintenance system that can be used at the heart of SoloAdvance.

Maintenance jobs are recorded on SoloAdvance against specific locations either on-site by operatives via their mobile phone or by supervisors using the back end database. These new jobs are then automatically sent, via the Job Maintenance module, as direct messages (not SMS) to the maintenance engineer’s mobile phone.

Within moments of a repair job being raised the engineer responsible for that site is aware of the new job and can prepare for the visit. Information is passed back to the main system whenever the engineer reads the new job messages so you have visibility of job acceptance.

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Use GPS Locations when RFID is inappropriate

Showing a GPS location capturing patrol informationYou all know how RFID tags (when permanently fixed to walls, posts and other strategic patrol points) can provide you with guaranteed proof of attendance of staff when used with SoloAttend. How do you manage, however, if  you cannot use or it is impractical to fix RFID tags on a patrol route? It could be a temporary patrol for a limited period or a site owner may not want tags attached – there are any number of reasons why. GPS Locations are the answer.

With SoloAdvance you can simply turn on GPS tracking on the application and the phone will send GPS locating transactions at regular intervals during a patrol. In this way you will track a guard on patrol (offoerin LWP as Well) but you will not be able to record much information whilst on route.

SoloAdvance is capable of so much more however. You can use “GPS Locations”. You can set up set points on your route as GPS Locations and allocate a GPS position to each point (this is a simple matter to do using Google maps or other such tools).

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Duty of Care

SoloAdvance - Proof of attendance and lone worker protection helping with your duty of careWe provide a business solution that helps our clients to fulfil their duty of care to their staff.

Whether you work in the security guarding, domiciliary homecare, contract cleaning sectors or you have a field service company you will all have one thing in common – you have staff that work away from the office and often work alone.

You have a duty of care to these staff to ensure that they are safe and secure and you have a duty of care to your company to ensure that your staff members are supplying your services to your clients in a timely, agreed and efficient manner.

That’s what we do!

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Good Practice at AM Support Services

AM Support Services choose SoloAdvanceDuring their current round of SIA Auditing (which they passed with flying colours) AM Support Services were praised by the SIA for a number of good practices.

One area of praise that was identified during their audit revolved around the use of SoloAdvance within their business operation: –

The Company use an easy-to-use mobile phone proof-of-attendance solution that can be configured to suit the requirements of both the security guards, the Company itself and its customers. (This is provided by Mobile-e-Solutions Ltd).

By touching pre-positioned RFID tags with their mobile phone, proof of a guards’ attendance at a particular location, and at a particular time, is instantly recorded.

After registering the location, the system can also present the guard with a list of context sensitive options on his/her phone – options that may be related to the type of location or perhaps the specific customer.

For example the officer can select to report an incident or record the status of their visit and if appropriate take a picture of the incident. (more…)

New Phone – Toughshield R500

As the use of Solo grows, some of the end user environments need a tougher phone than the likes of a normal smart phone. That is where the Toughshield R500 comes into its own.

The Toughshield R500 is a premium rugged smartphone that offers a wide variety of features and solutions to a broad spectrum of industries and service providers. Its ultra rugged design along with its safety features (dedicated Push-To-Talk and Lone Worker button) makes it the ideal device for mobile employees, security personnel, field force and lone workers, construction workers and many more.

The R500 also has a lone worker buttonThe R500 can resist water, dust and other microparticles and its tough Gorilla Glass screen allows it to withstand drops onto concrete from up to 1.2metres. At the same time the R500 is light, user friendly and its bright screen makes it an easy to read device. Toughshield’s R500 is also equipped with all the latest smartphone features including a large multi-touch capacitive screen, IPS (Inter Plane Switching) support, rear and front facing cameras, mobile internet access via HSPA, WiFi router FM Radio, Audio and Video Player, 512MB of built in memory and expandable micro SD card slot (up to 32GB) for extra storage.

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