Mobile-e-Solutions

Mobile-e-Solutions

Mobile-e-Solutions.

If your business has staff who work away from the office or who may work alone from time to time then your business needs to have “Proof of Attendance“, “Lone Worker Protection” and “Remote Data Capture” solutions to help keep them safe and accountable.

Mobile-e-Solutions Limited has the right system for you and your business. With our combination of location based technology and mobile phones we can provide:-

  • guaranteed proof of when your staff  have visited clients
  • various levels of lone worker protection to keep your staff safe
  • customisable menu’s to capture data whilst on site.
  • pass messages direct to the user’s phone (without the need for SMS)
  • provide alerts to managers when appointments are missed
  • management reports of work done and costs incurred

All done via your mobile phone!

The solution provides guaranteed proof of when a worker visits a client, allows that worker to access information about the client and record details of work done whilst there.

Lone Worker Protection is provided by either passive monitoring by alerting your alarm response centre that the worker requires to be closely monitored for the next (say) 45 minutes, or by panic alerts that generate immediate alerts to your alarm response centre that a worker is in trouble.

Based around a state of the art system from Reslink Solutions Oy, we provide a complete business implementation solution called Solo.

Below is a list of some industry applications where our mobile phone solutions are used:-

In addition Solo provides solutions for: –

 

 

For more information about Solo or Mobile-e-Solutions

Call 0845 643 4898 or email: info@mobile-e-solutions.co.uk

Solo

Solo

Solo for Workforce Management.

Based around the Reslink Solutions proof of attendance system, Solo is the generic name for our system that delivers proof of attendance, remote data capture, appointment monitoring, lone worker protection and much more.

Especially suited for contract cleaners, domiciliary homecare workers, field service engineers or security guards, Solo provides many features for data capture, incident recording and photographing as well as helping to keep staff safe. All of the menus that are presented to users on their phones are completely user definable to allow you to match the menu to the user and the location at which they are attending.

It can easily be configured for a number of different business environments: –

  • SoloRemote – for lone and remote workers
  • SoloAdvance – for multi-site operations with many workers and supervisors
  • SoloAttend – for a remote ‘clocking in’ type scenario
  • SoloCustom – to enable you to custom build the application for each business

With our latest addition of the rostering system SoloTimePlan we now have the complete service to allow you to plan and monitor your remote and mobile workforce.

Please browse the rest of the site to see how Solo could help your business.

 

For more information about Solo or Mobile-e-Solutions

Call 0845 643 4898 or email: info@mobile-e-solutions.co.uk

SoloAdvance

SoloAdvance

SoloAdvance for business

SoloAdvance is aimed specifically at businesses with a mobile workforce that require more than just proof of where someone has been.

With SoloAdvance for business, as well as prviding guaranteed proof of attendance and lone worker protection, the solution can allow you to monitor mission critical appointments, provide on-site information for workers and capture data on-site and even capture photographic and video evidence at the same time.

To help keep you in touch with your remote workforce, the solution provides a messaging service within the application that you can use to alert workers of new information, new jobs or visits or anything that your business may require.

SoloAdvance, utilising the Reslink system, is the most comprehensive and simple to use system for mobile and lone workers on the market.

 

 

For more information about Solo or Mobile-e-Solutions

Call 0845 643 4898 or email: info@mobile-e-solutions.co.uk

SoloRemote

SoloRemote

SoloRemote for Lone Workers

Designed specifically for the Lone or Remote Worker, SoloRemote provides a comprehensive Passive and Panic “Lone Worker Protection” system.

In “Passive” mode the lone worker can tell the system that he is about to go into a potentially hazardous situation (or somewhere new), where that situation is and how long he will be there fore. If the worker then fails to check in and confirm he is safe, then alerts are immediately sent out to your Alarm Response Centre and/or managers to take appropriate action.

In “Panic” mode, the remote worker simply touches his designated panic tag with his mobile phone and as well as alerts being sent out, the mobile will automatically dial your alarm response centre to allow them to listen in on the call and summon emergency services if appropriate.

In addition we provide mission critical appointment monitoring services to inform you is remote workers fail to make scheduled appointments. Thus allowing you to contact your staff to check on their safety and to make that preemptive call to your clients that your staff member may be late.

SoloRemote, therefore, allows you to configure the service to meet the needs of your business and your staff’s welfare.

 

 

For more information about Solo or Mobile-e-Solutions

Call 0845 643 4898 or email: info@mobile-e-solutions.co.uk

SoloAttend

SoloAttend

SoloAttend for remote Clocking In

SoloAttend for those ‘Clocking In’ scenarios. We can provide a wall mounted TimeBox device that records the movement of staff into and out of premises. Staff are equipped with their own unique RFID tag and when they enter or exit premises, they simply touch their tag to the device to check in or out.

Our cloud based database is instantly updated so that you can access the information from any Internet enabled browser. You know who’s in or out.

The concept of SoloAttend is a ‘tag to phone’ application and can be deployed using normal NFC phones at static points (e.g. construction site offices) where the deployment of a TimeBox may not be appropriate.

 

 

For more information about Solo or Mobile-e-Solutions

Call 0845 643 4898 or email: info@mobile-e-solutions.co.uk

SoloCustom

SoloCustom

SoloCustom for tailored business solutions.

SoloCustom allows you the freedom to customise the entire deployment of Solo through your business.

You can ‘mix & match’ elements from SoloAdvance, SoloRemote and SoloAttend to get a tailor-made solution for your business.

In addition we can develop web services to seamlessly integrate Solo with whatever computer system you may be using in your day to day business operation. In that way information captured by Solo can instantly update your core systems to give you a real-time view of what’s happening.

 

 

 

For more information about Solo or Mobile-e-Solutions

Call 0845 643 4898 or email: info@mobile-e-solutions.co.uk

SoloTimePlan

SoloTimePlan

SoloTimePlan is a fully web based scheduling and rostering application.

It provides managers with multiple staff planning calendars that supports a rolling plan of which contracts need to be fulfilled and which staff are allocated to which job within any contract.

It provides coordinators with various views and filters to make reviewing large amounts of schedule data easily visible. Views can be monthly, weekly, daily or as project time. The system is typically used where there are large numbers of hourly paid staff on various locations such as in the domiciliary care environment or the security industry.

Co-ordinators can view their own staff or project calendar. However, they can also query other workers and allocate them to their contracts. There are validation checks within the scheduling system to stop double bookings. Contract templates can be set up by any user and these can then be deployed to reduce the amount of data entry required, where shift patterns follow a regular cycle.

SoloTimePlan can be implemented in either a stand-alone mode or can be fully integrated with SoloAdvance to provide comprehensive management information and business KPI’s.

For more information about SoloTimePlan please look at the main SoloTimePlan page.

Job Maintenance

Job Maintenance

A new additon to the SoloAdvance portfolio of services, job maintenance allows users to create maintenance jobs whilst on-site from within their mobile applications or via head office.

These maintenance rasks are then automatically routed and sent to the engineer responsible for the site in question. This means that both the service department and the actual engineers have got advance and timely information about new jobs that have been raised.

On arrival on-site the engineers imply touches his phone to the service RFID tag to retrieve the task in question (and any other uncompleted tasks for this location).

The engineer can then record how the job was fixed, partially fixed or left un-touched. Details of the fix are then stored agains the original job to provide KPI and service level performance information.

For more information about the jobs system please look at the Jobs Maintenance page.

 

Estate Agent endorses latest technology

As the 25th anniversary of the tragic disappearance of a young female estate agent, Suzy Lamplugh approaches, Mobile-e-Solutions has linked up with Hilary’s Estate Agents, from Blackburn to trial the latest version of its LWP technology to help prevent its agents from potential, similar dangers.

The link sees Mobile-e-Solutions, which offers a definitive inventory of lone working technological solutions that best suit the differing needs of lone workers, provide Hilary herself the  technology  in a two week trial to raise awareness of the issue in the run up to the 28th July which is officially recognised as the date in 1986 when estate agent Suzy Lamplugh was reported ‘missing’ after she went to meet and unknown client in Fulham, West London – she has since been presumed murdered, although her body has never been found.

Mobile-e-Solutions’ Managing Director, Mike Lister, said: “Even today, over 20 years since this happened, many people are simply unaware of the possible dangers that lone workers can face.

Mike added: We can provide solutions to improve personal safety and avoid similar occurrences from happening again; so that lone workers can go about their business with confidence. It is really positive that we are able to work with Hilary to ensure that the memory of Suzy’s disappearance can help to highlight the potential dangers that lone workers such as estate agents potentially still face in 2009.

Hilary of Hilary’s Estate Agents, who works in and around the Blackburn area said: Although many people are aware of Suzy’s disappearance, there are also a lot of people that remain unaware of the potential risks we still might face, especially female lone workers, in the relatively ‘safe’ line of work that we do.

It is very positive, especially in the current economic climate, to have the opportunity to work with an innovative local business to trial this technology which I believe has the potential to be very effective and provide a great deal of reassurance both as an employer and as a female estate agent, who by the nature of my work, often has to deal with ‘lone working’ situations in remote locations, meeting people I have never met before.

Sarah Haddon, Director for Personal Safety from The Suzy Lamplugh Trust states:  All employees who come into contact with the general public can potentially be at risk of violence and aggression. However, anyone on their own – without the support and back up of colleagues – is more vulnerable than most.

Lone workers need systems and procedures that protect their safety. The lack of these can result not only in staff being put in unnecessary danger – and the employer at risk of litigation – but also low morale, lack of motivation, high levels of sick leave and a high staff turnover.

These factors have a negative impact on the organisational performance as well as the individuals. Therefore the Suzy Lamplugh Trust believes it pays both employer and employee to get it right.”

For more information on Mobile-e-Solutions and how its mobile phone and LWP technology can work for you and your business, please call Mike Lister on 0845 643 4898.

 

-Ends-

 

For further information or interviews, please contact:

 Kara Rose from Kara Rose PR.

Tel: 07985 166480 or e-mail kara@kararosepr.co.uk

We continue to defy the “Credit Crunch”

Mobile-e-Solutions continues to defy the “Credit Crunch”

Official figures may show that the UK recession is worsening, but  Mobile-e-Solutions continues to prove its resilience with another new business win, securing a contract with Ryedale Domiciliary Services.

The deal for a mobile ‘Proof of Attendance’ solution affords another homecare provider with significant savings – this time in the region of £11,000 per year compared to what any of Mobile-e-Solutions’ nearest competitors were able to offer.

And, with the recent, damning exposé of some of the UK’s biggest homecare providers by BBC’s Panorama programme, Mobile-e-Solutions’ Managing Director, Mike Lister believes the deal reaffirms that his company’s technology is the perfect solution to ensure the highest standards of care. Mike said: “In the aftermath of the TV investigation, homecare providers have faced increased scrutiny regarding attendance and curtailed care. The solution that we are providing to Ryedale Domiciliary Services offers reassurance not only to service users; but to the care provider, serving as a commitment to service users and families.

The new system, which goes live on 1st June, will involve the placement of ‘tags’ at the service users homes that will be used by the carer to record ‘in’ and ‘out’ times with their mobile phone, on each and every visit. It will also include a customised interface menu to record additional data, logging not only arrival and departure times, but details of the responsibilities fulfilled, along with updates on the clients’ health and well being.

Ryedale Domiciliary Services, which operates across Ryedale and Malton, will initially use the system with nine service users. Philip Horsley who runs the company from his home in North Yorkshire, said: “The reaction of the public and in the media has been understandable; but it is unfortunate every provider has been affected by the actions of the companies exposed by Panorama.”

Mr Horsley added: “The new Mobile-e-Solutions system is not only a state of the art piece of technology; but also a means by which upstanding homecare providers, such as my own, can preserve our reputations and offer peace of mind to those for whom we will continue to provide the highest standards of care.”

For more information on Mobile-e-Solutions and how its mobile phone and ‘proof of’ technology can work for you and your business, please call Mike Lister on 0845 643 4898.

 

-Ends-

 

For further information or interviews, please contact:

 Kara Rose from Kara Rose PR.

Tel: 07985 166480 or e-mail kara@kararosepr.co.uk



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