AM Support Services of Heysham has chosen SoloAdvance from Mobile-e-Solutions.
AM Support Services Limited is a Facilities Services company that provide Cleaning, Security and Washroom services to it’s many clients throughout the North of England.
SoloAdvance has been chosen by AM Support Services to bring control and accountability to the security services division of their business.
Greg O’Brien, Security Division Manager of AM Support Services explains: “Our mobile patrols will now be equipped with SoloAdvance from Mobile-e-Solutions Limited. This solution is a third generation mobile phone system that offers us real-time reporting and evidence recording.”.
SoloAdvance provides valuable information for the guards, patrolling supervisors and their customers, including:
- robust time and attendance for individual officers
- tagged instructions for officers against given locations, with evidence that these instructions have been completed
- ability to raise incidents and follow-up actions
- ability to take photographic evidence
- open channel panic alarm facility to a 24-hour call centre
- web based activity database
- full search and reporting facilities by client-led timescales
- facility to immediately raise and prioritise incidents
“We manage the set-up, installation and ongoing maintenance for the SoloAdvance system, on behalf of our customers, and carry out officer training for either our AM Support Services guards or our customer’s own on-site security officers” continued Greg.