Good Practice at AM Support Services
During their current round of SIA Auditing (which they passed with flying colours) AM Support Services were praised by the SIA for a number of good practices.
One area of praise that was identified during their audit revolved around the use of SoloAdvance within their business operation: –
“The Company use an easy-to-use mobile phone proof-of-attendance solution that can be configured to suit the requirements of both the security guards, the Company itself and its customers. (This is provided by Mobile-e-Solutions Ltd).
By touching pre-positioned RFID tags with their mobile phone, proof of a guards’ attendance at a particular location, and at a particular time, is instantly recorded.
After registering the location, the system can also present the guard with a list of context sensitive options on his/her phone – options that may be related to the type of location or perhaps the specific customer.
For example the officer can select to report an incident or record the status of their visit and if appropriate take a picture of the incident. (more…)