New – Job Maintenance System

Mobile-e-Solutions is proud to announce the launch of our new Jobs Maintenance system.

Computer service engineer in server roomWe have teamed up with HT Projects Ltd (a Chorley based software development company) to provide a complete Jobs Maintenance system that can be used at the heart of SoloAdvance.

Maintenance jobs are recorded on SoloAdvance against specific locations either on-site by operatives via their mobile phone or by supervisors using the back end database. These new jobs are then automatically sent, via the Job Maintenance module, as direct messages (not SMS) to the maintenance engineer’s mobile phone.

Within moments of a repair job being raised the engineer responsible for that site is aware of the new job and can prepare for the visit. Information is passed back to the main system whenever the engineer reads the new job messages so you have visibility of job acceptance.

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Use GPS Locations when RFID is inappropriate

You can use GPS locations if RFID tags are not right - Mobile-e-SolutionsYou all know how RFID tags (when permanently fixed to walls, posts and other strategic patrol points) can provide you with guaranteed proof of attendance of staff when used with SoloAttend. How do you manage, however, if  you cannot use or it is impractical to fix RFID tags on a patrol route? It could be a temporary patrol for a limited period or a site owner may not want tags attached – there are any number of reasons why. GPS Locations are the answer.

With SoloAdvance you can simply turn on GPS tracking on the application and the phone will send GPS locating transactions at regular intervals during a patrol. In this way you will track a guard on patrol (offoerin LWP as Well) but you will not be able to record much information whilst on route.

SoloAdvance is capable of so much more however. You can use “GPS Locations”. You can set up set points on your route as GPS Locations and allocate a GPS position to each point (this is a simple matter to do using Google maps or other such tools).

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Duty of Care

SoloAdvance - Proof of attendance and lone worker protection helping with your duty of careWe provide a business solution that helps our clients to fulfil their duty of care to their staff.

Whether you work in the security guarding, domiciliary homecare, contract cleaning sectors or you have a field service company you will all have one thing in common – you have staff that work away from the office and often work alone.

You have a duty of care to these staff to ensure that they are safe and secure and you have a duty of care to your company to ensure that your staff members are supplying your services to your clients in a timely, agreed and efficient manner.

That’s what we do!

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Good Practice at AM Support Services

AM Support Services choose SoloAdvanceDuring their current round of SIA Auditing (which they passed with flying colours) AM Support Services were praised by the SIA for a number of good practices.

One area of praise that was identified during their audit revolved around the use of SoloAdvance within their business operation: –

The Company use an easy-to-use mobile phone proof-of-attendance solution that can be configured to suit the requirements of both the security guards, the Company itself and its customers. (This is provided by Mobile-e-Solutions Ltd).

By touching pre-positioned RFID tags with their mobile phone, proof of a guards’ attendance at a particular location, and at a particular time, is instantly recorded.

After registering the location, the system can also present the guard with a list of context sensitive options on his/her phone – options that may be related to the type of location or perhaps the specific customer.

For example the officer can select to report an incident or record the status of their visit and if appropriate take a picture of the incident. (more…)

AM Support Services Deploys SoloTimePlan

Mobile-e-Solutions Ltd are pleased to announce that AM Support Services has deployed our latest rostering product – now called “SoloTimePlan” – into their business operation.

SoloTimePlan is the product of a joint development between Mobile-e-Solutions and Chorley-based technology firm, HT Projects, to bring a new fully integrated time-planning and rostering system to new and existing clients.

SoloTimePlan is an innovative new product that allows businesses to fully plan staff schedules and ‘whereabouts’ from a central system before sending the information out to staff in the field via SMS, E-mail or Mobile Internet.

This completely trackable and paperless system uses the existing Mobile-e-Solutions mobile phone technology (SoloAdvance) which tracks the location of staff members for general management and lone worker protection purposes. It feeds back data to the central reporting system via the e-time plan – meaning the need to manually fill out time sheets is eliminated. This also ensures 100% accuracy when recording how much time the individual worked on the project in hand.

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New Rostering Service

Mobile-e-Solutions Ltd Adds New Rostering Service to Portfolio

Ready for work | Mobile-e-SolutionsMobile-e-Solutions Ltd has teamed up with Chorley-based technology firm, HT Projects, to bring a new fully integrated time-planning and rostering system to new and existing clients.

This innovative new product allows businesses to fully plan staff schedules  and ‘whereabouts’ from a central system before sending the information out to staff in the field via SMS, E-mail or Mobile Internet. This completely trackable and paperless system uses the existing Mobile-e-Solutions mobile phone technology ( SoloAdvance) which tracks the location of staff members for general management and lone worker protection purposes, and feeds back a report to the central payroll reporting system via an e-time plan meaning the need to manually fill out time sheets is eliminated.  This also ensures 100% accuracy when recording how much time the individual worked on the project in hand.

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