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SoloCustom for tailored business solutions.
SoloCustom allows you the freedom to customise the entire deployment of Solo through your business.
You can ‘mix & match’ elements from SoloAdvance, SoloRemote and SoloAttend to get a tailor-made solution for your business.
In addition we can develop web services to seamlessly integrate Solo with whatever computer system you may be using in your day to day business operation. In that way information captured by Solo can instantly update your core systems to give you a real-time view of what’s happening.
For more information about Solo or Mobile-e-Solutions
Call 0845 643 4898 or email: info@mobile-e-solutions.co.uk
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SoloTimePlan is a fully web based scheduling and rostering application.
It provides managers with multiple staff planning calendars that supports a rolling plan of which contracts need to be fulfilled and which staff are allocated to which job within any contract.
It provides coordinators with various views and filters to make reviewing large amounts of schedule data easily visible. Views can be monthly, weekly, daily or as project time. The system is typically used where there are large numbers of hourly paid staff on various locations such as in the domiciliary care environment or the security industry.
Co-ordinators can view their own staff or project calendar. However, they can also query other workers and allocate them to their contracts. There are validation checks within the scheduling system to stop double bookings. Contract templates can be set up by any user and these can then be deployed to reduce the amount of data entry required, where shift patterns follow a regular cycle.
SoloTimePlan can be implemented in either a stand-alone mode or can be fully integrated with SoloAdvance to provide comprehensive management information and business KPI’s.
For more information about SoloTimePlan please look at the main SoloTimePlan page.
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A new additon to the SoloAdvance portfolio of services, job maintenance allows users to create maintenance jobs whilst on-site from within their mobile applications or via head office.
These maintenance rasks are then automatically routed and sent to the engineer responsible for the site in question. This means that both the service department and the actual engineers have got advance and timely information about new jobs that have been raised.
On arrival on-site the engineers imply touches his phone to the service RFID tag to retrieve the task in question (and any other uncompleted tasks for this location).
The engineer can then record how the job was fixed, partially fixed or left un-touched. Details of the fix are then stored agains the original job to provide KPI and service level performance information.
For more information about the jobs system please look at the Jobs Maintenance page.
Archive
As the 25th anniversary of the tragic disappearance of a young female estate agent, Suzy Lamplugh approaches, Mobile-e-Solutions has linked up with Hilary’s Estate Agents, from Blackburn to trial the latest version of its LWP technology to help prevent its agents from potential, similar dangers.
The link sees Mobile-e-Solutions, which offers a definitive inventory of lone working technological solutions that best suit the differing needs of lone workers, provide Hilary herself the technology in a two week trial to raise awareness of the issue in the run up to the 28th July which is officially recognised as the date in 1986 when estate agent Suzy Lamplugh was reported ‘missing’ after she went to meet and unknown client in Fulham, West London – she has since been presumed murdered, although her body has never been found.
Mobile-e-Solutions’ Managing Director, Mike Lister, said: “Even today, over 20 years since this happened, many people are simply unaware of the possible dangers that lone workers can face.”
Mike added: “We can provide solutions to improve personal safety and avoid similar occurrences from happening again; so that lone workers can go about their business with confidence. It is really positive that we are able to work with Hilary to ensure that the memory of Suzy’s disappearance can help to highlight the potential dangers that lone workers such as estate agents potentially still face in 2009.”
Hilary of Hilary’s Estate Agents, who works in and around the Blackburn area said: “Although many people are aware of Suzy’s disappearance, there are also a lot of people that remain unaware of the potential risks we still might face, especially female lone workers, in the relatively ‘safe’ line of work that we do.
“It is very positive, especially in the current economic climate, to have the opportunity to work with an innovative local business to trial this technology which I believe has the potential to be very effective and provide a great deal of reassurance both as an employer and as a female estate agent, who by the nature of my work, often has to deal with ‘lone working’ situations in remote locations, meeting people I have never met before.”
Sarah Haddon, Director for Personal Safety from The Suzy Lamplugh Trust states: “All employees who come into contact with the general public can potentially be at risk of violence and aggression. However, anyone on their own – without the support and back up of colleagues – is more vulnerable than most.
“Lone workers need systems and procedures that protect their safety. The lack of these can result not only in staff being put in unnecessary danger – and the employer at risk of litigation – but also low morale, lack of motivation, high levels of sick leave and a high staff turnover.
“These factors have a negative impact on the organisational performance as well as the individuals. Therefore the Suzy Lamplugh Trust believes it pays both employer and employee to get it right.”
For more information on Mobile-e-Solutions and how its mobile phone and LWP technology can work for you and your business, please call Mike Lister on 0845 643 4898.
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For further information or interviews, please contact:
Kara Rose from Kara Rose PR.
Tel: 07985 166480 or e-mail kara@kararosepr.co.uk
Archive
Mobile-e-Solutions continues to defy the “Credit Crunch”
Official figures may show that the UK recession is worsening, but Mobile-e-Solutions continues to prove its resilience with another new business win, securing a contract with Ryedale Domiciliary Services.
The deal for a mobile ‘Proof of Attendance’ solution affords another homecare provider with significant savings – this time in the region of £11,000 per year compared to what any of Mobile-e-Solutions’ nearest competitors were able to offer.
And, with the recent, damning exposé of some of the UK’s biggest homecare providers by BBC’s Panorama programme, Mobile-e-Solutions’ Managing Director, Mike Lister believes the deal reaffirms that his company’s technology is the perfect solution to ensure the highest standards of care. Mike said: “In the aftermath of the TV investigation, homecare providers have faced increased scrutiny regarding attendance and curtailed care. The solution that we are providing to Ryedale Domiciliary Services offers reassurance not only to service users; but to the care provider, serving as a commitment to service users and families.”
The new system, which goes live on 1st June, will involve the placement of ‘tags’ at the service users homes that will be used by the carer to record ‘in’ and ‘out’ times with their mobile phone, on each and every visit. It will also include a customised interface menu to record additional data, logging not only arrival and departure times, but details of the responsibilities fulfilled, along with updates on the clients’ health and well being.
Ryedale Domiciliary Services, which operates across Ryedale and Malton, will initially use the system with nine service users. Philip Horsley who runs the company from his home in North Yorkshire, said: “The reaction of the public and in the media has been understandable; but it is unfortunate every provider has been affected by the actions of the companies exposed by Panorama.”
Mr Horsley added: “The new Mobile-e-Solutions system is not only a state of the art piece of technology; but also a means by which upstanding homecare providers, such as my own, can preserve our reputations and offer peace of mind to those for whom we will continue to provide the highest standards of care.”
For more information on Mobile-e-Solutions and how its mobile phone and ‘proof of’ technology can work for you and your business, please call Mike Lister on 0845 643 4898.
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For further information or interviews, please contact:
Kara Rose from Kara Rose PR.
Tel: 07985 166480 or e-mail kara@kararosepr.co.uk
